User interviews are one of the most commonly used methods in user research. They can cover almost all user-related topics and be used, for example, to gather information on users’ feelings, motivations, and daily routines. The interviews often follow the same methodology as qualitative interviews in other fields, but with…


Cultural probes refer to a self-documentation method where users can reflect on their everyday lives and experiences, followed by documenting them. Originally developed by Bill Gaver, Tony Dunne, and Elena Pacenti in the late 90s. Designers design probes to fit the project aim, package them and deliver them to the…

Zhiyuan Ji

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